AI agents & chatbots.

Support that answers from your own catalogue and documents, in Greek and English, around the clock.

Price
On request
First step
A free 30-minute call
Reply
Within 24 hours, from a person
Where
Thessaloniki · Greece & Cyprus

Answers from your own documents.

We build AI agents that answer from your catalogue, FAQs and documents, and hand the conversation to a person when they should. At efantasy.gr one resolves more than 70% of support questions.

The agent searches your documents before it answers, a method called RAG, so it quotes your own policies and products.

The same method works inside the company: an assistant over your wikis, policies and archives, for onboarding, sales and document search.

We build it into the systems you already use, so it sits where your team already works.

A glass sphere with a red cable coiled inside it.
Two speech bubbles cut from thick white paper, joined by a red cable.
Two sides of one conversation.

What’s included.

  1. A support agent on your site, open 24/7
  2. Answers from your catalogue, FAQs and documents (RAG)
  3. Conversations in Greek and English
  4. Handover to a person on your team when needed
  5. Routing of each question to the right person
  6. Internal assistants for onboarding, sales and document search

How we work.

  1. Discover.

    We find your data sources and agree how success is measured before any code is written.

  2. Build.

    The agent is built into the systems you already use.

  3. Improve.

    Monitoring and fine-tuning, and new uses as your team learns what it can do.

Related projects.

Questions about AI agents.

What owners ask before their first agent.

Which languages does the agent speak?

Greek and English.

What happens when it cannot answer?

It hands the conversation to a person on your team.

Where do its answers come from?

From your own catalogue, FAQs and documents. It searches them before it answers.

How do we know it works?

We agree how success is measured before any code is written, and track it once the agent is live. At efantasy.gr the agent resolves more than 70% of support questions.

Start with one question.

Tell us the question your team answers most often. A free 30-minute call, and a reply within 24 hours.